This Services Agreement (the “Agreement”) contains the complete terms and conditions which govern your subscription of Website Design, Development and other Internet-related services provided by Shikidum PVT. LTD. (the “Services”). As used in this Agreement, “Shikidum” means Shikidum PVT. LTD. and “Client”, “you”, or “your” means you. You acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the Shikidum site. As referred to in this Agreement, “Site” refers to a World Wide Web site and “Shikidum Site” refers to the Site located at the URL https://www.shikidum.com or any other successor Sites owned or maintained by Shikidum PVT LTD.
The following terms and conditions apply to all website development / design and other services provided by Shikidum to the Client.
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges for services to be provided by Shikidum are defined in the project quotation that the Client receives via verbal, by email, payment of Initiation, signing a quote.
Unless agreed otherwise with the Client, all services require an advance payment of the project quotation total before the work is supplied to the Client for review. The remaining amount of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.
Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Shikidum.
Shikidum will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
Any delays at client’s end, may delay the project and proposed timeframes.
Our websites/applications are generally tested on PCs and include modern browsers (like Chrome & Firefox). If you require testing to be done on any other browser, please let us know in advance.
Responsive/multi-device compatible web pages are tested on iPhone and iPads. If you require testing to be done on any other device, please discuss it in advance.
Shikidum takes no responsibility of any open source products such as WordPress, Open Source carts, Joomla etc. We suggest you to take regular back-ups to avoid any disruptions.
The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.